Service Agreements

Protect your investment by keeping your UPS, Chiller and/or Generator under a maintenance contract with us. PMSSI offers a wide range of programs designed to provide the highest quality of service required to keep your critical load supported and online.

In addition to promoting equipment reliability, routine maintenance on a UPS system has proven to extend the life of the system.

Maintenance Packages may include, but are not limited to:

  • Preventative Maintenance Visits for electronics
  • Preventative Maintenance Visits for battery bank(s) (sealed and flooded cell)
  • Documentation of UPS alarm history, temperature concerns, cleanliness, access, etc.
  • UPS system functionality and operational testing of the system
  • Trending of battery capacity and life expectancy
  • Load bank testing for both UPS and generators
  • Complete Field Service Reports including recommendations for the system
  • Owner Training
  • All services are available 7×24
  • Telephone and technical support 7×24

Preventative Maintenance visits can occur annually, semi-annually, quarterly and monthly. Tailored packages can be designed to meet your specific needs.